Frequently Asked Questions
Everything you need to know about our precision home instruments.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the country.
Do your products come with a warranty?
Yes, all Under Control Instruments products come with a 12-month manufacturer warranty covering any defects in materials or workmanship.
What is your return policy for home instruments?
We offer a 30-day return policy. Items must be in their original packaging, unused, and in the same condition that you received them to qualify for a full refund.
How do I calibrate my device?
Each instrument includes a detailed instruction manual with step-by-step calibration guides. You can also download digital copies from our product resource page.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Are your instruments suitable for professional home use?
Absolutely. Our instruments are engineered for high precision, making them ideal for both DIY enthusiasts and professional home contractors requiring accurate measurements.